{"id":3831,"date":"2022-11-11T08:08:57","date_gmt":"2022-11-11T08:08:57","guid":{"rendered":"https:\/\/klbtheme.com\/partdo\/?page_id=3831"},"modified":"2026-03-17T05:44:06","modified_gmt":"2026-03-17T05:44:06","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.partsdonga.com.au\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3831\" class=\"elementor elementor-3831\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2879e6d e-flex e-con-boxed e-con e-parent\" data-id=\"2879e6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7802af elementor-widget elementor-widget-text-editor\" data-id=\"d7802af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<div style=\"margin: 0px 0px 36px; padding: 0px 0px 20px; border-bottom: 3px solid #e8000d; color: #222222; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">\n<div style=\"margin: 0px 0px 8px; padding: 0px; font-size: 12px; font-weight: bold; letter-spacing: 0.12em; text-transform: uppercase; color: #e8000d;\">Legal<\/div>\n<h1 style=\"margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; font-size: 32px; color: #111111;\">Privacy Policy<\/h1>\n<div style=\"margin: 10px 0px 0px; padding: 0px; font-size: 12px; color: #777777;\">Effective date: August 2025 &nbsp;|&nbsp; Last updated: January 2026 &nbsp;|&nbsp; SACT Group Pty Ltd trading as Parts Donga &nbsp;|&nbsp; ABN 86 689 706 787<\/div>\n<\/div>\n\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Parts Donga is committed to handling personal information responsibly and in accordance with the <em style=\"margin: 0px; padding: 0px;\">Privacy Act 1988<\/em> (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, disclose, and manage personal information.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">1. Who We Are<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Parts Donga is operated by SACT Group Pty Ltd (ABN 86 689 706 787), based in Brisbane, Queensland, Australia. All privacy enquiries should be directed to our Administration Officer at <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"mailto:admin@partsdonga.com.au\">admin@partsdonga.com.au<\/a>.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">2. Information We Collect and How<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">We collect personal information including names, business and contact details, delivery addresses, and payment information. This information is collected when you place an order, request a quote, create an account, or communicate with us through any channel. Limited technical data may also be collected automatically through our website via cookies and analytics tools.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">3. Purpose of Collection<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Personal information is collected and used to process orders and payments, arrange freight and delivery, manage customer accounts, issue invoices and tax records, and communicate with customers regarding their transactions and enquiries. Information may also be used to improve our website and services.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">4. Disclosure of Information<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">We do not sell or rent personal information. Information may be disclosed to freight and logistics providers, payment processors, marketing platforms, and IT or business service providers where necessary for the operation of our business. We may also disclose information where required or authorised by law.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">5. Overseas Disclosure<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Some third-party platforms and service providers we engage may store or process data outside of Australia. Where this occurs, we take reasonable steps to ensure personal information is handled consistently with the Australian Privacy Principles.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">6. Retention<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Personal information is retained for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, tax, and regulatory obligations. Financial records are retained for a minimum of seven years in accordance with Australian law.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">7. Access, Correction and Complaints<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">Individuals may request access to or correction of personal information held by Parts Donga by contacting <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"mailto:admin@partsdonga.com.au\">admin@partsdonga.com.au<\/a>. We will respond to requests within a reasonable timeframe. Privacy complaints should be directed to the same address in the first instance. If a complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"https:\/\/www.oaic.gov.au\" target=\"_blank\" rel=\"noopener\">oaic.gov.au<\/a>.<\/p>\n\n<h2 style=\"margin: 36px 0px 10px; padding: 0px 0px 0px 12px; font-size: 17px; color: #111111; border-left: 3px solid #e8000d; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; letter-spacing: normal;\">8. Updates<\/h2>\n<p style=\"margin-right: 0px; margin-bottom: 14px; margin-left: 0px; padding: 0px; color: #333333; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">This policy may be updated from time to time. The current version will always be available on our website.<\/p>\n\n<hr style=\"margin-top: 32px; margin-bottom: 32px; padding: 0px; border-right: none; border-bottom: none; border-left: none; border-top: 1px solid #eeeeee; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal; background-color: #ffffff;\" \/>\n\n<div style=\"margin: 40px 0px 0px; padding: 24px 28px; background: #111111; color: #ffffff; border-radius: 6px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size: 12px; letter-spacing: normal;\">\n<h3 style=\"margin-right: 0px; margin-bottom: 12px; margin-left: 0px; padding: 0px; font-size: 16px; color: #ffffff;\">Administration Officer \u2013 Parts Donga<\/h3>\n<p style=\"margin-right: 0px; margin-bottom: 6px; margin-left: 0px; padding: 0px; color: #cccccc; font-size: 14px;\">SACT Group Pty Ltd trading as Parts Donga<\/p>\n<p style=\"margin-right: 0px; margin-bottom: 6px; margin-left: 0px; padding: 0px; color: #cccccc; font-size: 14px;\">Brisbane, Queensland, Australia<\/p>\n<p style=\"margin-right: 0px; margin-bottom: 6px; margin-left: 0px; padding: 0px; color: #cccccc; font-size: 14px;\">Email: <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"mailto:admin@partsdonga.com.au\">admin@partsdonga.com.au<\/a><\/p>\n<p style=\"margin-right: 0px; margin-bottom: 6px; margin-left: 0px; padding: 0px; color: #cccccc; font-size: 14px;\">Phone: <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"tel:+61731069342\">+61 7 3106 9342<\/a> &nbsp;|&nbsp; <a style=\"margin: 0px; padding: 0px; color: #e8000d;\" href=\"tel:1800136642\">1800 1 DONGA<\/a><\/p>\n<p style=\"margin: 12px 0px 6px; padding: 0px; color: #999999; font-size: 13px;\">ABN 86 689 706 787 &nbsp;|&nbsp; Governed by the laws of Queensland, Australia<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Legal Privacy Policy Effective date: August 2025 &nbsp;|&nbsp; Last updated: January 2026 &nbsp;|&nbsp; SACT Group Pty Ltd trading as Parts Donga &nbsp;|&nbsp; ABN 86 689 706 787 Parts Donga is committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we<\/p>\n<div class=\"klb-readmore button\"><a class=\"btn link\" href=\"https:\/\/www.partsdonga.com.au\/index.php\/privacy-policy-2\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3831","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=3831"}],"version-history":[{"count":9,"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3831\/revisions"}],"predecessor-version":[{"id":4373,"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/pages\/3831\/revisions\/4373"}],"wp:attachment":[{"href":"https:\/\/www.partsdonga.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=3831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}